Privacy Policy

1. Who is responsible for the processing of your data?

The person responsible for your personal data is Akaven Ventures S.L., (hereinafter the Akaven), with registered office at C / Eduardo Laforet Arquitecto, 8, 35017- Las Palmas de Gran Canaria, Las Palmas.

This Privacy Policy regulates the access and use of the Website (hereinafter, the “Website“) that Akaven makes available to Users of the Internet (hereinafter, the “Users“) interested in the contents (hereinafter, the “Contents“) and the services (hereinafter, the “Services“) offered by Akaven in it.

The User may contact Akaven at the following email address:

2. Recommendations

Please read carefully and follow the following recommendations:

  • Keep your computer equipped with properly updated antivirus software against malicious software and spyware applications that may endanger your Internet browsing and information hosted on your computer.
  • Please read and review this Privacy Policy and all Legal Texts made available by Akaven on the Website.

3. Information about the data that Akaven collects through the Website 

For the proper functioning of the Website, Akaven may have access to the following data provided, where appropriate, by the User:

  1. Identification and contact data: name, surname, email and telephone number.
  2. Verification data: identification document, photograph or other authentication information.
  3. Purchase data: additional information may be requested.
  4. Usage data and cookies: fill out forms, searchs, participate in promotions, communicate with Akaven, services used and how they are used, geographical location, use or data about your device. Please access the cookies section and read our cookie policy carefully.

4. Why is Akaven entitled to carry out data processing?

The basis of legitimacy of Akaven for the processing of the data of the Users through this Website is the consent of the Users to the processing of their personal data, as well as the execution of a contract in which the interested party is a party or the application at the request of this of pre-contractual measures.

In this sense, Akaven processes the personal data of Users in order to allow the commercial relationship requested by the User and for the sending of commercial communications and / or electronic newsletters.

By accepting this Privacy Policy and checking the corresponding boxes, the User consents to such treatment.

Akaven takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “General Data Protection Regulation” or “Protection Regulation” of data or GDPR“).

This Privacy Policy regulates access and use of the service that Akaven makes available to the User interested in the services and Contents hosted on the Website.

With regard to the latter, the User may withdraw consent at any time by sending a message to the following email address: without affecting the legality of the treatment based on the consent prior to its withdrawal.

5. What are the purposes of the processing of your personal data?

Your personal data collected by Akaven may be used for the following purposes, according to the consent given in the corresponding registration form:

  • The provision of the services offered through the Website.
  • The management of queries raised by Users and the contracting of services carried out by them through the Website.
  • Receive by letter, telephone, email, SMS/MMS, or by other equivalent means of electronic communication, communications or information about products and services from Akaven.

 Your data may be communicated to third parties in charge of the treatment provided that they are collaborating companies or service providers that have a connection with the development of the model of business and the operability of the Website.

6. Veracity of the data provided by the Users and data of minors

The User guarantees that the personal data provided are true and is responsible for communicating to Akaven any modification thereof. The User will be responsible, in any case, for the veracity of the data provided, Akaven reserving the right to exclude from the registered Services any User who has provided false data, without prejudice to other actions that may be taken by law.

It is recommended that Users protect their data with the utmost diligence using the appropriate security tools. Akaven will not be liable for any theft, illegal modification or loss of data.

Any modification or update of the data must be communicated to Akaven through the means of communication provided for in this Privacy Policy.

7. Data retention

The protection of the privacy and personal data of Users is very important to Akaven. Therefore, Akaven makes every effort to prevent the User’s data from being used inappropriately. Only authorized personnel have access to the User’s data.

The User’s personal data will be kept as long as their Akaven account remains active for the purposes of the processing for which they have been provided, provided that the User has not revoked their consent, requesting the deletion of their account or the deletion of certain personal data from the Website.

Subsequently, if necessary, Akaven will keep the information blocked for the legally established periods.

Akaven undertakes to comply with its obligation of secrecy and confidentiality of personal data in accordance with the provisions of applicable legislation.

8. Rights of the User in relation to their data

Ureans have the right to: 

  •  Access your personal data.
  • Request the rectification of inaccurate data.
  • Request the deletion of your data.
  • Request the limitation of the processing of your data.
  • Oppose the processing of your data.
  • Request the portability of your data.
  • Not to be subject to automated individual decisions.

The User can exercise all these rights at the following email address indicating the reason for their request and providing a copy of their ID.

The User can also send his request by ordinary mail to the following address: C / Eduardo Laforet Arquitecto, 8, 35017- Las Palmas de Gran Canaria, Las Palmas.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State. in which you have your habitual residence, place of work or place of the alleged infringement, in case you consider that the processing of your personal data it is not appropriate to the regulations, as well as in the case of not being satisfied with the exercise of their rights. The supervisory authority with which the complaint was lodged shall inform the complainant of the progress and outcome of the complaint.

9. Data Security

The protection of the privacy and personal data of Users is very important to Akaven. Therefore, Akaven has taken all measures at its disposal to prevent your data from being misused, allowing access to them only to authorized personnel.

Akaven maintains adequate security for the protection of personal data in accordance with the applicable legislation and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides through the Website, without prejudice to informing you that the security measures on the Internet are not impregnable.

Akaven undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

Akaven shall not be liable for any damages that may arise from the Breach of this obligation by the User.

In those services of the web that need to register as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session initiated with his name and password.

The User undertakes to notify Akaven as soon as possible of the unauthorized use of his Username and/or password or any other breach in security. Akaven will not be responsible for any damages or losses that may arise due to the non-fulfillment of this obligation by the User.

10. Transfers and/or assignments to third parties

We inform you that your personal data may not be transferred to third parties related to the online marketing and communication sector, according to the consent given in the corresponding registration form.

11. Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact Akaven by email at the following e-mail address:

 Likewise, if you consider that your rights are not duly safeguarded, you have the right to file a claim with the Spanish Agency for Data Protection, whose contact details are: telephones 901 100 099 and 912 663 517; postal address C/ Jorge Juan 6, 28001 Madrid; electronic office and illegality

12. Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of these by Akaven, in the form and for the purposes indicated in this Privacy Policy.